Puón Castro, YonatanDíaz Flores, Imelda2020-03-202020-03-202014-03https://hdl.handle.net/20.500.12371/5090"Nowadays, relationships with English speaking countries force to any employee to develop social, cultural and even technological skills that is why waiters have to develop an intermediate level of English language. In this context, English for a Specific Purpose (ESP) becomes a very important area because that is exactly what the study will focus on."pdfengLicenciatura en Lenguas ModernasInglés--Estudio y enseñanza--Hablantes extranjerosTurismo patrimonialAn esp manual course for waiting staff: needs analysis and developmentTesis de licenciaturaEducación--MéxicoAdministración de personalopenAccess