Cuatlapantzi Pichón, GicelaOlivares Belmont, Cinthya Yazmin2024-06-142024-06-142024-02https://hdl.handle.net/20.500.12371/20726"The purpose of this study was to identify and analyze the issues that ELT students have experienced while speaking in English in their face-to-face and virtual classes before and during pandemic. It also explored their environment and how it affected their motivation to speak in class. The study was carried out at a language department of a public university located in central Mexico. The participants were first year college students of this institution. It was qualitative research, therefore, the instruments used to collect data were a closed-ended questionnaire and an interview. The research findings have shown that most of the students experienced grammar, pronunciation, vocabulary and fluency problems while speaking in their English classes. Moreover, they considered that their teacher’s negative feedback affected their motivation to participate but did not feel criticized or judged by their own classmates as the environment was respectful most of the time in faceto face classes and during virtual education. More results and implications are described within this thesis".pdfspaHUMANIDADES Y CIENCIAS DE LA CONDUCTAInglés--Estudio y enseñanza (Superior)--Hablantes extranjeros--Estudio de casosInglés--Inglés habladoCompetencia comunicativaEnseñanza asistida por computadoraMotivación en la educaciónTesis de licenciaturaopenAccess