Salas Serrano, Leticia AraceliSalas Serrano, Leticia Araceli; 0000-0002-1092-3568Márquez Mendoza, Jaime2026-07-062026-07-062026-01https://hdl.handle.net/20.500.12371/33338"This case study aims to find out the challenges that Latin American Immigrants living in The United States face when communicating with English speakers. It also explores the communicative strategies that participants have developed when interacting in real context. To accomplish the objective, a qualitative approach was carried out. This approach helped participants to share their thoughts, experiences and perceptions of their communicative process. Interviews and oral evaluations were done to collect the data. A thematic analysis was done to codify and categorize the responses. The oral evaluation was analyzed with an ACTFL rubric which supported and showed the participants’ progress when communicating in English. The participants in this study are from Venezuela, Colombia, Ecuador and El Salvador and they were enrolled in an English online course during the study. The study showed that comprehension, speaking and cultural differences were the main challenges by participants. Also, autonomy, agency, negotiation, technology and linguistic associations were the most important strategies used to communicate. Finally, this study provided valuable information to teachers involved in ESL field to create online programs and lessons to support immigrants in their communicative English language journey".pdfengHUMANIDADES Y CIENCIAS DE LA CONDUCTAFilología y lengua inglesa--Inglés moderno--Lengua--Estudio y enseñanzaTeoría y práctica de la educación--Enseñanza (Principios y práctica)--Tecnología educativaInglés--Estudio y enseñanza--Hablantes extranjerosEnseñanza asistida por computadoraInmigrantes--Estados Unidos--Estudio de casosTesis de maestríaopenAccess