Exploring challenges and communicative strategies that Latin American immigrants living in the USA context face when enrolled in an online English course: a case study

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dc.audiencegeneralPublic
dc.contributorSalas Serrano, Leticia Araceli
dc.contributor.advisorSalas Serrano, Leticia Araceli; 0000-0002-1092-3568
dc.contributor.authorMárquez Mendoza, Jaime
dc.date.accessioned2026-07-06T16:39:02Z
dc.date.available2026-07-06T16:39:02Z
dc.date.issued2026-01
dc.description.abstract"This case study aims to find out the challenges that Latin American Immigrants living in The United States face when communicating with English speakers. It also explores the communicative strategies that participants have developed when interacting in real context. To accomplish the objective, a qualitative approach was carried out. This approach helped participants to share their thoughts, experiences and perceptions of their communicative process. Interviews and oral evaluations were done to collect the data. A thematic analysis was done to codify and categorize the responses. The oral evaluation was analyzed with an ACTFL rubric which supported and showed the participants’ progress when communicating in English. The participants in this study are from Venezuela, Colombia, Ecuador and El Salvador and they were enrolled in an English online course during the study. The study showed that comprehension, speaking and cultural differences were the main challenges by participants. Also, autonomy, agency, negotiation, technology and linguistic associations were the most important strategies used to communicate. Finally, this study provided valuable information to teachers involved in ESL field to create online programs and lessons to support immigrants in their communicative English language journey".
dc.folio20260113092849-5923-T
dc.formatpdf
dc.identificator4
dc.identifier.urihttps://hdl.handle.net/20.500.12371/33338
dc.language.isoeng
dc.matricula.creator223462019
dc.publisherBenemérita Universidad Autónoma de Puebla
dc.rights.accesopenAccess
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0
dc.subject.classificationHUMANIDADES Y CIENCIAS DE LA CONDUCTA
dc.subject.lccFilología y lengua inglesa--Inglés moderno--Lengua--Estudio y enseñanza
dc.subject.lccTeoría y práctica de la educación--Enseñanza (Principios y práctica)--Tecnología educativa
dc.subject.lccInglés--Estudio y enseñanza--Hablantes extranjeros
dc.subject.lccEnseñanza asistida por computadora
dc.subject.lccInmigrantes--Estados Unidos--Estudio de casos
dc.thesis.careerMaestría en la Enseñanza del Inglés
dc.thesis.degreedisciplineÁrea de Ciencias Sociales y Humanidades
dc.thesis.degreegrantorFacultad de Lenguas
dc.thesis.degreetoobtainMaestro en la Enseñanza del Inglés
dc.titleExploring challenges and communicative strategies that Latin American immigrants living in the USA context face when enrolled in an online English course: a case study
dc.typeTesis de maestría
dc.type.conacytmasterThesis
dc.type.degreeMaestría
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